Shipping policy

I’m a one-person studio, so I pack and send every order myself. I take care to package your print securely so that it arrives safely and in good condition.

 

Shipping

US orders over $150 ship free.

For US orders under $150, shipping is calculated at checkout based on the size of your order and where it’s headed.

I also ship internationally, with shipping costs calculated at checkout.

 

When will my order ship?

I usually pack and send orders within 5 business days.

Because I’m a small, one-person studio, it can occasionally take me a little longer during busy periods, such as holidays, sales, new releases, or pre-orders. I really appreciate your patience during these times.

Once your order has been shipped, most US orders arrive within approximately 3–7 business days. International orders can take a little longer depending on the destination.

 

Tracking

All orders are sent with tracking.

Once your order is on its way, you’ll receive an email with your tracking information so you can follow its journey.

 

Packaging

Your print may arrive a little more packaged than strictly necessary — but it’s intentional! I take extra care with packaging to give your artwork the best chance of arriving safely and in perfect condition.

The packaging materials I use, including a protective LDPE plastic sleeve, are recyclable where accepted by your local recycling program. Please consider reusing or recycling the materials where possible.

 

International Orders, Taxes & Duties

International orders are processed through Shopify Managed Markets. For eligible international orders, Global-e acts as the merchant of record and handles applicable taxes and duties.

For most destinations, duties and import taxes are included in the checkout process, so you shouldn’t receive an unexpected customs bill when your order arrives. A small number of destinations may have different customs requirements, and in those cases additional charges may be collected on delivery.

The taxes, duties, and shipping options available for your order will be shown at checkout.

International shipping rules can be complicated and may change from time to time. If you have any questions about ordering from outside the US, please feel free to get in touch.

 

If Your Order Arrives Damaged

I do my best to package everything securely, but occasionally things don't make the journey quite as gracefully as we'd hoped.

If your print arrives damaged, please keep both the print and all of its packaging and get in touch with me as soon as possible. A few photos of the damage and packaging may be needed for a shipping insurance claim.

I’ll work with you to sort things out, whether that means arranging a replacement or issuing a refund.

 

If Your Package Seems to Be Lost

If your tracking hasn’t updated for a while or your package appears to have gone missing, please get in touch. If you contact me within four weeks of the dispatch date, I’ll do my best to help track it down and figure out what to do next.